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Working Paper
Chargebacks: another payment card acceptance cost for merchants

Although chargebacks are perceived as one of the major cost components for merchants to accept card payments, little research has been conducted on them. To fill that gap, this paper describes the current chargeback landscape by generating detailed statistics on chargebacks for signature-based transactions. Our data are from merchant processors, which, altogether, processed more than 20 percent of all signature-based transactions in the United States. For Visa and MasterCard transactions, chargebacks merchants receive are, on average, 1.6 basis points (bps) of sales number and 6.5 bps of ...
Research Working Paper , Paper RWP 16-1

Journal Article
Taken to lunch

One lunch tab cost Jason Snyder more than $10,000 after information from the personal check he wrote was used to steal his identity. There are easy ways to reduce fraud.
TEN , Issue Win , Pages 10-13

Journal Article
Fed provides tips on avoiding mortgage scams

The Fed has compiled some tips to help protect consumers from becoming victims of foreclosure avoidance scams. It's important for consumers to know that housing counselors and other resources are available at no or low cost to assist homeowners who have fallen behind on their mortgage payments.
Financial Update , Volume 22 , Issue 1

Discussion Paper
Identity theft: a pernicious and costly fraud

On October 3, 2003, the Payment Cards Center of the Federal Reserve Bank of Philadelphia sponsored a workshop on identity theft to examine its growing impact on participants in our payments system. Avivah Litan, vice president and research director of financial services for Gartner Inc., led the workshop. The discussion began and this paper follows with a broad study of identity theft, at times compared with traditional payment fraud, and continues with an evaluation of its overall risk to consumers, merchants, and credit providers. The paper compares the incentives each such party has to ...
Consumer Finance Institute discussion papers , Paper 03-18

Discussion Paper
The laws, regulations, and industry practices that protect consumers who use electronic payment systems: policy considerations

This is the third in a series of three papers that examines the laws, regulations, and voluntary industry practices that may aid consumers who contest an electronic transaction because of error, fraud, or merchant dispute. The first two papers describe the complex web of protections available to users of four popular electronic payment mechanisms: credit cards, debit cards, prepaid cards, and ACH e-checks. This third paper considers how protections related to fraud, error, and disputes affect market participants. The paper concludes that (i) the current protection mechanisms make it more ...
Consumer Finance Institute discussion papers , Paper 05-16

Journal Article
An examination of the fraud liability shift in consumer card-based payment systems

Economic Perspectives , Volume 33 , Issue Q I , Pages 43-49

Conference Paper
Risk: remarks - Review and commentary on \\"Closing the phishing hole: fraud, risk, and nonbanks\\" by Ross Anderson

Proceedings – Payments System Research Conferences

Discussion Paper
Legislative responses to data breaches and information security failures

On July 23, 2008, the Payment Cards Center of the Federal Reserve Bank of Philadelphia hosted a workshop to discuss federal and state legislative responses to data breaches. The workshop addressed several laws and legislative initiatives designed to create greater safeguards for personal consumer information frequently targeted by data thieves and often subject to the failures of information security protocols. Diane Slifer, J.D., M.B.A., who has frequently presented at forums on data security and has represented clients in matters related to data breaches, led the workshop. Slifer examined ...
Consumer Finance Institute discussion papers , Paper 08-09

Working Paper
Owner occupancy fraud and mortgage performance

We use a matched credit bureau and mortgage data set to identify occupancy fraud in residential mortgage originations, that is, borrowers who misrepresented their occupancy status as owner occupants rather than residential real estate investors. In contrast to previous studies, our data set allows us to show that such fraud was broad based, appearing in the government-sponsored enterprise market and in loans held on bank portfolios as well. Mortgage borrowers who misrepresented their occupancy status performed worse than otherwise similar owner occupants and declared investors, defaulting at ...
Working Papers , Paper 15-45

Journal Article
Economic Perspectives special issue on payments fraud: an introduction

This article provides an overview of this special issue of Economic Perspectives, which presents selected papers based on the proceedings of the Federal Reserve Bank of Chicago's eighth annual Payments Conference, Payments Fraud: Perception Versus Reality, held on June 5?6, 2008.
Economic Perspectives , Volume 33 , Issue Q I , Pages 2-6


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