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Working Paper
Payment discounts and surcharges: the role of consumer preferences
We use new data from the 2015 Diary of Consumer Payment Choice to analyze price discounts and surcharges based on the payment method used for transactions. We examine consumer preferences for specific payment instruments and test whether consumer demand for payment instruments is price elastic. Specifically, we test whether consumers are likely to deviate from their preferred methods in order to get a discount or to avoid a surcharge. We find that the occurrence of price incentives is low, but consumers who preferred other payment methods had an 11.7 percent probability of switching to cash ...
Working Paper
Merchant Steering of Consumer Payment Choice
This paper investigates the degree to which merchants influence consumers’ choice of how they pay for transactions. Using data from the Survey and Diary of Consumer Payments Choice, we examine consumers’ adherence to their preferred payment method when making in-person transactions. We also investigate whether merchants are able to steer consumers away from their preferred payment method. We characterize preferences for paying with cash or cards according to consumers’ income, level of education, and employment status. We find that consumers make most payments with their preferred ...