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Report
Consumers and Mobile Finance Services 2014
Mobile phones have increasingly become tools that consumers use for banking, payments, budgeting, and shopping. Given the rapid pace of developments in the area of mobile finance, the Federal Reserve Board began conducting annual surveys of consumers’ use of mobile financial services in 2011. The survey examines trends in adoption and use of mobile banking and payments, and how the emergence of mobile financial services affects how consumers interact with financial institutions. This report presents findings from the 2013 survey, which examined consumers’ use of mobile technology to ...
Report
Report on the Economic Well-Being of U.S. Households in 2013
Many households in the United States have been tested by the Great Recession. Large-scale financial strain at the household level ultimately fed into broader economic challenges for the country, and the completion of the national recovery will ultimately be, in part, a reflection of the well-being of households and consumers. Because households’ finances can change at a rapid pace and new opportunities and risks may emerge, such recovery can be complex to monitor. To better understand the financial state of U.S. households, the Federal Reserve Board conducted a new consumer survey, the ...
Report
Consumers and Mobile Financial Services 2014
Mobile phones have increasingly become tools that consumers use for banking, payments, budgeting, and shopping. Given the rapid pace of developments in the area of mobile finance, the Federal Reserve Board began conducting annual surveys of consumers’ use of mobile financial services in 2011. The survey examines trends in adoption and use of mobile banking and payments, and how the emergence of mobile financial services affects how consumers interact with financial institutions. This report presents findings from the 2013 survey, which examined consumers’ use of mobile technology to ...
Report
Report on the Economic Well-Being of U.S. Households in 2013
Many households in the United States have been tested by the Great Recession. Large-scale financial strain at the household level ultimately fed into broader economic challenges for the country, and the completion of the national recovery will ultimately be, in part, a reflection of the well-being of households and consumers. Because households’ finances can change at a rapid pace and new opportunities and risks may emerge, such recovery can be complex to monitor. To better understand the financial state of U.S. households, the Federal Reserve Board conducted a new consumer survey, the ...