Discussion Paper

Analyzing Consumer Complaints for Emerging Risks During the Pandemic

Abstract: This third article presents the results of an analysis of complaints consumers reported to the Consumer Financial Protection Bureau about their experiences with financial institutions.

Access Documents


Bibliographic Information

Provider: Board of Governors of the Federal Reserve System (U.S.)

Part of Series: Consumer & Community Context

Publication Date: 2020-11

Note: Vol. 2, No. 2