Paying electronic bill electronically

Radecki, Lawrence J.; Wenninger, John

Journal Article

Paying electronic bill electronically

Abstract: Electronic billing and payment systems are about to change the way many households pay their monthly bills. These systems are likely to increase consumer convenience and reduce billers' costs. Several factors, however, could slow down the widespread use of electronic billing and payments, including customer resistance to change, unequal access to technology, and consumer privacy concerns.

Keywords: Electronic funds transfers;