Journal Article

Dialing up call centers: a slumping industry shows signs of life

Keywords: Economic development; Telecommunication; Technology; Federal Reserve District, 9th;

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File(s): http://minneapolisfed.org/publications_papers/pub_display.cfm?id=1649

Authors

Bibliographic Information

Provider: Federal Reserve Bank of Minneapolis

Part of Series: Fedgazette

Publication Date: 2004

Volume: 16

Issue: May

Pages: 13-15