What Consumer Surveys Say about the Design of a U.S. CBDC for Retail Payments

Abstract: Although researchers continue to discuss the possibility of a central bank digital currency (CBDC) for retail payments in the United States, the success of a CBDC will depend on consumer adoption. To understand how a CBDC could provide a good user experience, recent surveys in the United States and in other countries have asked consumers about their wants and needs for a potential CBDC. In the United States, a majority of respondents to these surveys seek dependability, convenience, and security.

Keywords: CBDC (Central Bank Digital Currency); payment systems; consumer surveys;

JEL Classification: E42; D12; D83;

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Bibliographic Information

Provider: Federal Reserve Bank of Kansas City

Part of Series: Payments System Research Briefing

Publication Date: 2023-03-29

Pages: 5