Conference Paper
Customer value management: decision support and knowledge management as the missing links
Keywords: Bank management; Consumer behavior;
Status: Published in Conference on Bank Structure and Competition (1997 : 33rd) ; Technology : //www.policy.implications.for.the.future.of.financial.services/com.
Authors
Bibliographic Information
Provider: Federal Reserve Bank of Chicago
Part of Series: Proceedings
Publication Date: 1997
Number: 535
Pages: 76-85