U.S. households' access to and use of electronic banking. 1989-2007
Abstract: Nationwide surveys show that consumers are increasingly embracing technology to make payments and manage their personal finances. However, only about one in two consumers could be considered a heavy user of electronic banking. This article examines changes over time in consumers? access to, adoption of, and attitudes toward various e-banking products and services and looks at several emerging technologies.
File(s): File format is application/pdf http://www.federalreserve.gov/pubs/bulletin/2009/pdf/OnlineBanking09.pdf
Part of Series: Federal Reserve Bulletin
Publication Date: 2009