Credit counseling: in person, by phone or online
Abstract: A recent study finds that telephone and face-to-face counseling can be equally effective and appear to generate equivalent outcomes for consumers' creditworthiness two years later. The increase in telephone and online counseling may encourage consumers to seek earlier assistance for their credit and debt problems.
Keywords: Finance, Personal; Credit counseling; technological innovations;
File(s): File format is text/html http://dallasfed.org/microsites/cd/epersp/2007/3_3.cfm
Provider: Federal Reserve Bank of Dallas
Part of Series: e-Perspectives
Publication Date: 2007
Order Number: 2