Journal Article
Dispute resolution: the use of arbitration in the credit card industry
Abstract: The fine print in most credit card agreements states that any dispute with a credit card issuer must be resolved through arbitration. The author lays out potential advantages and disadvantages for the consumer.
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File(s): File format is application/pdf http://www.bostonfed.org/commdev/c&b/2009/summer/Olivier_Andre_credit_card_arbitration.pdf
Authors
Bibliographic Information
Provider: Federal Reserve Bank of Boston
Part of Series: Communities and Banking
Publication Date: 2009
Issue: Sum
Pages: 17-18