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Report
Clicking for Credit: Experiences of Online Lender Applicants from the Small Business Credit Survey
This report presents findings on the experiences of small businesses seeking credit from online lenders, based on data from the 2021 Small Business Credit Survey (SBCS). According to findings, firms that apply to online lenders are more likely to be newer and have fewer employees, lower revenues, and weaker credit scores. In addition, Black- and Hispanic-owned firms are more likely than white- and Asian-owned firms to report that they applied to an online lender. Furthermore, contrary to prior SBCS findings, online-lender applicants were less likely than bank applicants to be approved for the ...
Report
Uncertain Terms: What Small Business Borrowers Find When Browsing Online Lender Websites
This report discusses findings of a study conducted by the Federal Reserve Board and the Federal Reserve Bank of Cleveland to assess the information presented to prospective borrowers on small business online lender websites.
Discussion Paper
Searching for Small Business Credit Online: What Prospective Borrowers Encounter on Fintech Lender Websites
This first article describes what small business owners encounter when searching for financing on the websites of online lenders.
Discussion Paper
Access to Financial Services Matters to Small Businesses
This issue of Consumer & Community Context focuses on small businesses’ access to capital.
Report
Browsing to Borrow: "Mom & Pop" Small Business Perspectives on Online Lenders
This report examines small business owners' perceptions of online lenders and their understanding and interpretation of the information that online lenders use to describe their credit products.
Report
Browsing to Borrow: "Mom & Pop" Small Business Perspectives on Online Lenders
This report examines small business owners' perceptions of online lenders and their understanding and interpretation of the information that online lenders use to describe their credit products.
Report
Uncertain Terms: What Small Business Borrowers Find When Browsing Online Lender Websites
This report discusses findings of a study conducted by the Federal Reserve Board and the Federal Reserve Bank of Cleveland to assess the information presented to prospective borrowers on small business online lender websites.